Hygiene Best Practices
To maintain hygiene for all our customers we do not accept returns due to the nature of our products. accepts only returns and refund in case where product is defective. also we need video proof of defective products.
a) Refunds for Prepaid Orders:
If you have paid using a credit card, a refund will be credited to your credit card account, (which will be reflected in the next statement) within 5 to 7 working days. If you have paid using a debit card/internet banking, the amount will be refunded to your bank account within 7 to 14 working days. However, the actual credit to your account will depend on your bank’s processing time. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues.
We’re not happy if you’re not happy. We are committed to providing utmost satisfaction to all the customers with superior quality products, exemplary shopping experience, and eager customer support.
Despite all our efforts, if you are unsatisfied with the product you received, please call our Customer Care Team on +91 93167 51674 (Monday to Saturday, IST 10:00 AM to 5:00 PM) or write to us at info@loggerhead.in. Our team will revert to you at the earliest. we provide only replacements.
